amrGraphics | Online Support

Online Support

Support Ticket System Details

If you have an active support ticket, please enter your details in ticket box to the left. If not, please use the create ticket box to open a new one. We also recommend that you check the knowledge bank to see if your question has already been answered. Thank you!

Knowledge Bank

Miscellaneous

• How long has your team been designing and programming?

Photos

• What Camera do you use?
• What resolution are you photos?
• Where can we find your photos?

Photoshop

• What is required to use your photoshop actions?
• What photoshop version do you use?
• When do you plan to make your change to CS3?
• Will you ever create for CS2 or CS3?
• Will your photoshop add-ons work in adobe elements?

Photoshop tutorials

• What happened to all your video tutorials?

Policies

• Can your products be used for commercial use?

Purchases

• I have downloaded the file twice and when I extract it, I get nothing?
• Provided Link not working, what should I do?
• What if I did not receive the download codes?
• What is required to open your files?
• Why have I not received my download code(s)?

Upload Services

• Can my upload account be upgraded?

Website(s) PHP Template

• Can theme packages work on there own or do you require the PHP Base site for them?
• What program(s) do you use to create your websites?
• Which web browsers have you tested your sites with?